FAQ

Jailbroken Firestick is simply a device that is loaded with programs. These programs that we specifically install allow you access to entertainment content. What you are paying for is the product and installation service we provide to properly install these programs and the tutorials on how to use it. Thereafter, you can access content freely without a monthly bill.

No, as long as you use the programs that we install. You will not need to pay any type of monthly fee. Purchasing this device from us is a one time charge.

Yes, you can access many live channels , you can even access pretty much any movie and TV show with all the past seasons on demand, anytime! Just open the installed Jailbroken programs, search for the desired movie or TV show title and start streaming.

You will need a TV with an HDMI Port Wi-Fi internet connection with at least 5 Mbps.

You can always contact us via chat on Facebook or e-mail located on this page. There are also tutorials and FAQ sections to help guide you.

We ship the product within 1 business day for handling, then it takes about 3 days for delivery from that point. We use USPS first class and priority mail only and it comes with tracking so that you can track your package once it ships.

Expect 3-5 days from the day that you purchase your device.

Yes, we use the highest SSL Comodo Encryption service for a secure connection to our website.

We also use PayPal as our main payment processor just because they are great for online transactions. If you don’t get your product, you can easily get your money back by opening a case and we’ll even show you how because we want you to get your product.

PayPal has there own secured site to pay on, so you’re safe throughout the whole process

However, you can refund the unit within 30 days from the time that the item arrives at your doorstep. The process is easy, just email us for the steps and we’ll refund you the money immediately we’ve inspected the device.